As communicators, it is our role to ensure that information is shared in a consistent way, with ONE SOURCE of truth that can be searchable. This is easier said than done. It takes an intentional strategy, a clear communications framework, and consistent education with all who communicate in order for this to happen.

One of the most important aspects to effective change management communications is meeting the audience where they are - speaking to their heart and mind on the channel that best resonates with them. One of the ways to help build effective communications is through the use of personas.

Gratitude leads us to acknowledge and celebrate good situations that we encounter.

Email can be a communicators best friend while also worst enemy. If your organization relies on email for enterprise communications, and most do, here are a few simple ways to breathe new life into email communications.

heard, we must meet our team members where they are. Thus it is imperative to have varying channels in your communications stack. However, there should be one source of truth.

The mind is our most powerful tool, and just as we care for our bodies, we must also care for our minds.

A pause gives us the headspace to reflect, to recharge and to recenter. Perspective is priceless, and in this noisy world, quiet headspace is a necessity to maintain engagement, innovation, and productivity.

Have you ever pondered how to eat an elephant? I have. I often look at change management and cultural shifts in the same way that I look at elephants! HUGE, GIGANTIC, MASSIVE, Tough, Strong, Intimidating, Complex.